Benefits of Outsourced Managed Services
Your experience of ADEC Preview will probably be based on our document scanning and data capture capabilities. In fact, we have now created the largest document scanning operation in the UK and use this capacity across a huge range of industries.
However, in addition to this, we have also developed a key partnership with an offshore managed services company which means that we can extend the cost savings on many ‘back office’ processes. When combined with ADEC Preview’s ability to digitise paper, this provides what is probably the most powerful range of managed services available in the UK market.
In extending the range of services available, ADEC Preview has partnered with ADEC Solutions, which is one of the leading BPOs in the Far East with some 5000 staff operating out of a several locations. ADEC Preview and ADEC are already working with dozens of UK companies that are already seeing substantial benefits as they streamline many of their core activities.
So of the areas which are seeing particular success in are:
- Accounts Payable & Accounts Receivable Processing
- Claims verification and processing
- Database management
- Forms Processing
- Financial Reconciliation
- Sales & PO Order Entry
- Employee Expense Management
The initial benefits of this type of arrangement often tend to focus on costs, with typical savings of around 30%-40% over existing arrangements being achieved. However, the benefits don’t stop there. The facilities are also totally scalable at short notice - so any peak or downturn in volumes can be managed quickly. In addition, outsourcing can provide consistent, excellent service levels to customers, while improving service quality - a combination which is key at any time and particularly in today’s economic climate.
Perhaps most importantly the World class quality and security that clients have come to expect from ADEC Preview is taken to a new level with ADEC’s Certifications which:
- ISO 9001:2000;
- ISO 27001:2005 / ISO 17799:2005
- Certified Perimeter Certification from CyberTrust for Data Security.
Together these offer a solution which is both flexible and secure, and comes with the levels of quality that both you and your customers would expect.