December 2005

News from ADEC Preview Services - December 2005

Raster Faring Well for London 2012

The preparation for the London Olympics 2012 represents the largest construction project in the UK since the Channel Tunnel, generating as many as 33,500 new jobs in the next seven years. The upgrading of existing facilities and infrastructure means that legacy drawings and blueprints will need to be scanned and converted from raster (bitmap) format to a vector format compatible with today's leading CAD-CAM software. ADEC Preview's advanced raster to vector conversion service is unique in the UK and is based upon technology developed for the Sydney Olympics...

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Dollond & Aitchison's Neat Handwriting Idea

Established over 250 years ago, Dollond & Aitchison is the oldest retail chain on the UK High Street. D&A conducts a continuous assessment programme to measure levels of customer satisfaction on a group, region, branch and individual basis. The inclusion of customers' handwritten comments in the Personal Customer Service Report that staff receive every six months has made the exercise seem "more real, more immediate", according to a D&A spokesman...

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Martin-Baker Seeks Precision on Large Scale

Martin-Baker Aircraft Company is the world's longest established and most experienced manufacturer of ejection seats, escape and survival equipment. The need to manage a legacy archive of ejection seat drawings set Martin-Baker's Paul Bird off on a search for high precision, large format scanning services...

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Satisfying Outcome

A big thank you to those clients who completed this year's Customer Satisfaction survey. We are always striving to improve the quality of customer service and, in a year of significant growth for ADEC Preview Services, our customer satisfaction ratings have improved for the third year in succession.

Over 85% of our customers rated us 4 out of 5 or higher in each of the eight categories and over 93% of our customers would recommend ADEC Preview Services to a colleague or other business contact.


And finally...

We wish all our customers and associates a very happy and prosperous Christmas and New Year 2006.

Please note that our scanning centres will be open for business as usual over the holiday season. For customer service please call 020-8755-5700.